Terms of service

Terms & Conditions

Effective Date: 01-11-2025

Welcome to Jenimajewels.com (Anima Das)! By accessing or purchasing from www.jenimajewels.com, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before using our website or placing an order.

1. General

  • These Terms apply to all visitors and customers of Jenimajewels.com
  • By using our website or making a purchase, you confirm that you are at least 18 years old or using the website under parental supervision.
  • We reserve the right to update, modify, or replace any part of these Terms without prior notice.

2. Products & Availability

  • We strive to display accurate product information, including descriptions, images, and pricing.
  • Slight variations in colour, design, or finish may occur due to screen settings or the handmade nature of some items.
  • All products are subject to availability. We reserve the right to discontinue or modify any item at any time.

3. Pricing & Payment

  • All prices on Jenimajewels.com are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
  • We accept secure online payments through trusted payment gateways.
  • Jenima.in does not collect, store, or process your card or payment details — all transactions are handled by secure third-party providers.

4. Shipping & Delivery

We deliver orders across India through reliable courier partners. For more details, please visit our Shipping Policy.

5. Returns, Refunds & Replacements

  • We offer returns or replacements for damaged, defective, or incorrect products as per our Return & Refund Policy.
  • Claims must be raised within 24 hours of delivery with an unboxing video for verification.

6. Warranty

All our jewellery is quality-checked before dispatch. As these are fashion/artificial jewellery items, no standard warranty is provided. However, we ensure product quality and support for any valid issues reported promptly.

7. Cancellations

Orders can be cancelled before shipment only. Once dispatched, cancellations are not accepted.

8. Intellectual Property

All content on Jenimajewels.com, including images, text, logos, and graphics, is the property of Anima Lifestyle. Any unauthorized use, copying, or reproduction is strictly prohibited.

9. Limitation of Liability

Jenima.in and Anima Lifestyle shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products. Our total liability shall not exceed the purchase price of the product.

10. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall fall under the jurisdiction of the courts in Mumbai, Maharashtra.

Contact Information

Website: jenimajewels.com

Company Name: Anima Lifestyle

Address: A/702, Serenity CHS Ltd, Poonam Garden, Off Mira Bhayander Road, Nr S.K. Stone, Mira Road East, Mumbai – 401107

Email: support@jenima.in

Contact Form: https://jenimajewels.com/pages/contact

WhatsApp Chat: +91 93210 88123

Customer Support Hours: Monday to Saturday (09:00 AM – 06:00 PM) (WhatsApp Chat and E-mail)

GST Number: 27ASCPD2014P1ZW

If you have any questions regarding these Terms & Conditions, please contact us at support@jenima.in.