Thank you for shopping at Jenimajewels.com (Anima Lifestyle). We value your trust and want to ensure you have a smooth and transparent shopping experience.

Warranty Coverage

All jewellery sold by Jenima.in includes a 15-day limited warranty from the date of delivery.

🔧 What the Warranty Covers

• Manufacturing defects (e.g., broken clasp, stone falling off, or finishing issues)
• Defective or damaged item received on delivery

⚠️ What the Warranty Does Not Cover

• Physical damage, scratches, or dents caused after delivery
• Damage due to water, perfume, or sweat exposure
• Normal wear and tear or mishandling
• Any modification or repair by an unauthorized party

🛠️ Warranty Claim Process

1. Record a parcel opening video upon receiving your order.
2. Report any issues within the warranty period along with:
   • Order number
   • Clear video proof showing the defect
3. Once verified, we will arrange pickup and replacement at no cost.
4. Replacement dispatch within 7 working days after approval.

🕐 Warranty Period

The warranty is valid for 15 days from the date of delivery. After this period, repair or replacement requests cannot be processed.