Privacy policy

Privacy Policy

Effective Date: 01-11-2025

At Jenimajewels.com (Anima Lifestyle), your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website www.jenimajewels.com or interact with our services.

1. Information We Collect

  • Personal Information: Name, email, phone number, and shipping/billing address.
  • Order Details: Products purchased, payment mode, and transaction history.
  • Technical Data: Browser type, IP address, device information, and cookies.
  • Communication Data: Messages or emails exchanged with our support team.

We do not collect or store your debit/credit card details. Payments are securely processed by trusted third-party payment gateways.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Provide order updates and delivery notifications.
  • Respond to customer inquiries and support requests.
  • Improve website experience and product offerings.
  • Send marketing offers or updates (only if you opt in).

3. Cookies

We use cookies to enhance your shopping experience. Cookies help remember preferences, track items in your cart, and analyze website traffic. You can disable cookies via your browser settings, but some features may not function properly if cookies are disabled.

4. Data Security

We use industry-standard encryption, secure servers, and reasonable administrative safeguards to protect your information. Your data is retained only as long as necessary for legal, operational, or transactional purposes. We never sell or rent your data to third parties.

5. Sharing of Information

We share information only with trusted service providers when necessary for:

  • Courier and logistics partners for delivery.
  • Payment gateways for secure transaction processing.
  • Customer support tools and service providers for handling inquiries.

All service providers are contractually bound to maintain the confidentiality and security of your data.

6. Your Rights

You have the right to:

  • Request access to, correction of, or deletion of your personal data.
  • Opt out of marketing communications at any time.

To exercise any of these rights, please contact us at: support@jenima.in.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those third-party sites — please review their privacy policies separately.

8. Policy Updates

We may update this Privacy Policy from time to time. Please review this page periodically. The "Effective Date" at the top indicates the date of the most recent revision.

Contact Information

Website: jenimajewels.com

Company Name: Anima Lifestyle

Address: A/702, Serenity CHS Ltd, Poonam Garden, Off Mira Bhayander Road, Nr S.K. Stone, Mira Road East, Mumbai – 401107

Email: support@jenima.in

Contact Form: https://jenimajewels.com/pages/contact

WhatsApp Chat: +91 93210 88123

Customer Support Hours: Monday to Saturday (09:00 AM – 06:00 PM) (WhatsApp Chat and E-mail)

GST Number: 27ASCPD2014P1ZW

If you have questions about this policy or our privacy practices, contact us at support@jenima.in.