✅ Before Shipment

Orders can be cancelled within 12 hours of placement, provided they have not yet been shipped.

To cancel your order, please contact us immediately via:

💬 WhatsApp: +91 93210 88123
📧 Email: support@jenima.in

Once confirmed, your cancellation will be processed, and a full refund will be issued to your original payment method within 3–5 business days.

❌ After Shipment

Once an order has been dispatched, it cannot be cancelled.

Refusal to accept a COD or prepaid order after dispatch may result in future order restrictions and deduction of shipping or return fees.

🧾 Refund for Cancelled Orders

For prepaid orders cancelled before shipping, a 100% refund will be initiated within 3–5 business days.

Refunds are processed to the original payment method only.